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FAQ

Affiliate program

1. What is an affiliate program?

An Affiliate Program is a partnership with an operator (merchant) who pays you the affiliate partner a sum of money (percentage of the revenues generated by customers (players/bettors), CPA or Hy/pid payments) for the real money customers (players/bettors) that you have introduced to them. An Affiliate Program is for this reason a profitable route to generate earnings from the traffic to your website or maximize your database potential.

2. What is an affiliate?

Affiliates are the partners who place advertising materials – banners, feeds, text links etc relating to ApostaQuente on their websites and are then paid a commission based on the performance of the customers referred via these advertising materials.

3. Why should I join ApostaQuente affiliate program?

ApostaQuente affiliate program is known for offering products with superb /pand recognition. ApostaQuente prides itself on being trustworthy, open, straightforward, fair and reliable. ApostaQuente will support you in acquiring customers , generating revenue, and becoming a successful affiliate.

4. Do I need a webpage to promote ApostaQuente?

You don’t necessarily need a webpage, you can also use email marketing and offline media to promote ApostaQuente.

5. What’s the maximum number of websites I can register?

You can register as many websites as you like, all managed from a single account.

6. In which language can I work as an affiliate of ApostaQuente affiliates?

As an international company, you can view and communicate with ApostaQuente in English and Portuguese. ApostaQuente offers you the support of a dedicated account manager that speaks the language you select at registration. We also, provide all information such as emails, newsletters, marketing material, reporting and statistics in both of these languages.

7. How do I join the ApostaQuente affiliates program?

Simply click on the Join Now button on the ApostaQuente affiliates’ website and complete the application form. We will contact you within two working days and notify you if your application has been successful. Once your application is approved you can start promoting ApostaQuente and referring customers using our wide range of marketing materials, with access to comprehensive reports and statistics.

8. How can I log in for the first time?

This is very easy and only takes a few minutes. As soon as your online application is approved you will receive a welcome email containing a link that leads you to the Login Page. Once logged in you will have access to the marketing section to collect advertising material, as well as being able to view your stats at any time. You will also appointed to a dedicated affiliate manager who will be on hand to assist and help you.

9. I have problems with my login. What can I do?

Please check that you are correctly entering your username and password and don’t have your “caps lock” on, as your login details are case-sensitive. If you continue to have problems logging in, please contact your account manager.

10. What do I do if I forget my password?

If you have forgotten your password, please click on forgotten your password in the login area. An e-mail containing your password will then be sent to your registered email address.

11. How can I update my account data?

Account details like invoice address, email address, phone number, websites and language settings can be changed by logging in to your ApostaQuente affiliates account. For security and legal reasons your name, country and your chosen username for login cannot be changed. If you need to make any updates on these details, please contact your ApostaQuente Affiliate account manager.

12. How do I amend my account details?

Once you have been accepted as an affiliate, you will be given access a login to ApostaQuenteaffiliates.com where you can amend all your details.

13. How do ApostaQuente affiliate program know that someone has registered via my website?

You will be given your own unique Affiliate ID (tracking code) All links, banners and other advertising materials provided by ApostaQuente affiliate will contain this tracking code. When a customer clicks on a banner or link, they will be forwarded to the ApostaQuente website and a cookie with your tracking code will be stored on their computer. When the customer registers at the ApostaQuente website, this code will be recorded in their details and we will be able to identify that you have sent this player to the ApostaQuente website.

14. How do I recruit players?

You will first need to implement the advertising material and your tracker code correctly on your website. This tracking is required to link customers to you and for you to start earning money. Another important criteria is for you to choose the right banners that will attract the people that visit your webpage. ApostaQuente affiliate offers you a wide choice of marketing tools that you will need to position effectively. To increase the attraction of your webpage and the effect of the banners, you should post up-to-date promotions that include incentives such as bonuses and prizes etc. We will keep you constantly informed about affiliate promotions in the log in area, via newsletters and via your dedicated account manager.

15. How will I get informed of the latest player and affiliate promotions?

Affiliates receive a regular newsletter which will outline our ongoing promotions and offers as well as new and upcoming ones. You should also regularly check the promotions section on this page.

16. Can I participate in other Affiliate Programmes?

Yes, you can participate in any other Affiliate Programs that you wish.

17. What is the cookie duration?

The cookie will be valid for 30 days. This means that customers you refer to the ApostaQuente websites via your trackable code can return to ApostaQuente at any time during 30 days, and provided that they regiser an account with ApostaQuente within this period, they will be identified as a customer referred to ApostaQuente by you.

18. Does ApostaQuente affiliates have a spam policy?

Yes, the use of any form of spam (including search engine spamming or spamdexing) or unsolicited mail in attempts to refer new depositors to ApostaQuente is completely forbidden. ApostaQuente determines, in its sole discretion, if the affiliate has engaged in any of the foregoing activities or doubtful patterns, and the list above is not limitative. As a result ApostaQuente may without limiting any other rights or remedies available to it, (a) withhold any monies otherwise payable to the affiliate, in particular adjust the commission earned on the offending customer in the affiliate account to 0%, sever the relationship between the affiliate and the customer account and/or (b) close the customer and/or affiliate account and/or immediately terminate the agreement.

19. What can I do about being spammed by an affiliate?

ApostaQuente affiliates is committed to both preventing and dealing with any issues associated with spamming by our affiliates. All affiliates that are members of the ApostaQuente affiliates program have agreed to our anti-spam policy and any affiliate found to be guilty of this offence will be expelled from the ApostaQuente affiliates program. Please do not hesitate to contact us at: spamreport@ApostaQuenteaffiliates.com , should you have an incident of this nature to report. We will contact the affiliate in question and have them cease this action immediately.

Payment and Commission

20. What if I have more questions?

If you have any questions, comments, suggestions or require further assistance, please contact us by email at: info@apostaquenteafiliados.com

21. How can I keep track of my performance?

We provide a centralised, easy-to-use system to evaluate and optimize your performance. All you have to do is log in to ApostaQuente affiliates, and visit the reports section daily.

22. What percentage of the earnings will I get?

This depends on how much business you are sending to ApostaQuente affiliates. ApostaQuente affiliates offers exceptionally high commission structures from 25% to an amazing 45%. For more information on our commission rates, click here.

23. How do I know how much is owed to me?

Simply log in to view your online stats to see a daily update of how much you have earned.

24. For how long will I earn commission on a customer?

Commission will be payable for a period of 24 months from the date of first registration of each New Customer.

25. Do you carry over negative balances?

No, we do not carry over negative balances. Furthermore, we separate our products for payment purposes, meaning negative results at one product won’t affect your positive results at the others.

Reports

26. When do I get my commission paid out?

You will be paid monthly (within 7 working days of the 1st of each month for the previous month earnings) via the payment method you choose during registration. Your monthly payment will be confirmed by email. You will need to select a payment method in order to start receiving your payments.

27. Is there a minimum amount before I get paid?

Yes, the minimum payment is €50. If you generate less than €50 in a month your balance will be carried forward to the following month.

28. How can I see how much I have earned?

To see the status of your earnings you will need to log in at www.ApostaQuenteaffiliates.com and click on the Finance tab. You will be able to see statistics on your earning and payments. Figures are updated every 24 hours.

29. How do you link a customer to me?

When a visitor to your website clicks on a link that contains your tracker code, and then goes to the ApostaQuente website, your tracker code is allocated to their click. If the visitor registers at ApostaQuente, your tracker code is linked to their account and you are paid in terms of their net losses, for as long as they generate revenue at ApostaQuente.

30. When do the statistics show in the reports?

The statistics for impressions and clicks are updated instantly and all other reports are updated daily at 12pm CET.

31. Where do I find my statistics?

Once you have registered as an affiliate with ApostaQuente affiliates , log in at ApostaQuenteaffiliates.com and you will find your reports and statistics in the ’Reports’ menu

32. I have several websites, how can I track the players from each one separately?

Yes you can track results from each of your websites or email campaigns separately using a special tracker code implemented into the codes for the creatives you use. This feature is available within the ApostaQuente affiliates system.

Marketing

33. How can I implement my chosen banners on my website?

1. Search our Media Gallery for ad material and what you want to use on your site.

2. Copy and Paste the generated code into your HTML file If you need freebet codes or promotional bonus codes for offline use please contact your Affiliate Manager.

34. Which languages do you offer the creatives in?

Creatives are available in English and Portuguese.

35. Can I create my own creatives to use with Bet?

Sorry, no. Due to /pand protection and restrictions we do not allow this. If you have an specific requirements, please discuss this with your Affiliate Manager who will try to find a solution to best help you promote ApostaQuente.

36. Can I use the ApostaQuente logo on my site?

Yes, you can. Please find suitable logo in different sizes in our Media Gallery.

37. Is it possible to request a co-/panded banner or a special creative?

At ApostaQuente, we want to make sure you have all the necessary tools to promote our products. If you have a request for a special creatives, for example a co-/panded banner, please contact your Affiliate Manager

38. How long can I use the ads for?

You can use the creatives for as long as you wish. Some will change automatically, such as for example live odds banners.

39. Can I get my own exclusive bonus offer?

We work closely with our best affiliates to maximize the relationship, and the resulting success of that relationship. Specific exclusive offers are considered on a case by case basis, depending on the circumstances and the promotional setting. Please consult your Affiliate Manager for more details.